Updating ATX

In ATX, there are two separate types of updates:

• Forms Updates, which offer the most recent forms available for filing
• Program Updates, which update the ATX application.

Forms Updates

You can select the forms you want to include when checking for form updates in Updates Preferences. By default, ATX automatically searches for and installs any available Federal forms each time the program is opened. You'll have to specify the state(s) for which you want to download forms.

To get Forms Updates from inside the ATX application:

Click the Forms button on the toolbar; then, click Continue in the Download Form Updates dialog box.

If the button is green, then your program is already up to date.

Program Updates

A Program Update is an updated version of the ATX software program. You can receive program updates in the following ways:

• By clicking the Program toolbar button from inside the application; or
• By downloading them from the website.
• Premium DVD (additional purchase required).

Server Out-Of-Date

When opening a workstation only install the following message will be displayed if the ATX server is out-of-date. Please close the application on all workstations and apply the update on the ATX server.

Getting Program Updates from Inside the Application

To get Program Updates from inside the ATX application:

Click the Program button on the toolbar; then, click Continue in the Download Program Updates dialog box.

If the button is green, then your program is already up to date.

Getting Program Updates from the Web

In addition to receiving updates and update alerts within ATX, you can also access your ATX software updates from the Solution Center website.

To download a program update from the Web:

1. Enter https://support.atxinc.com/ in your Web browser.
2. Under Preparer Solutions, click the Download Center link.

The Client Login page appears.

When logging in you will need to follow the instructions for logging in using 2-Step Verification Process.

3. If you are not logged in, enter our Client ID in the Client ID box and press the Tab key
4. Enter your User Name in the User Name box and press the Tab key.
5. Enter your Password in the Password box.
6. Select the Remember me check box if you want the Solution Center to remember your information the next time you log in.
7. Select the I'm not a robot check box and select the images based on the instructions shown on-screen, then click the Verify button.
8. Click Log In.

The Download Center tab of the MyATX Support Center Website appears.

9. From the Download Center menu, click the Tax Updates link for the current tax year.

The Tax Program Updates page appears.

10. Select the desired program update.

Install Updates Welcome page

11. Click Install.

12. Click Finish to exit the InstallShield Wizard.

 

See Also:

Updates Preferences